Availability Planning

Availability planning focuses on ensuring that your critical technology-based systems and services are accessible to your users whenever needed. SAESO offers it as a standalone or bundled service within the realm of IT service management (ITSM). Availability planning is relevant for IT infrastructure and applications.

SAESO starts with with the following goal for every Availability Planning client. It is to define, analyze, and implement strategies to maintain a desired level of service uptime, meeting the agreed-upon availability targets set by the business and codified in service definitions in the form of Service Level Agreements (SLA).

SAESO’s approach to availability planning results in measurable benefits such as:

Minimizing business disruptions and revenue loss from service outages
Improving customer satisfaction by ensuring consistent service access
Enhancing disaster preparedness and recovery capabilities in a cost effective manner

Contact SAESO to discuss your availability questions, options and potential outcomes. SAESO has ITIL and availability planning experts that can tailor an availability plan to your business needs.

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